Front Desk Agent (Fulltime)

Welcome guests, register them, issue room keys, and process payments and bills upon departure. 

Manage incoming phone and online reservations, confirm existing bookings, and handle modifications. 

Act as the main point of contact for guest inquiries, providing information about hotel amenities, local attractions, and services. 

Address and resolve guest concerns and complaints in a timely and professional manner. 

Front desk agent with a high school diploma. 

Prior hotel front desk experience is a plus. 

Excellent customer service, interpersonal, and communication skills are essential for handling guest requests and complaints. 

Proficiency with computers, including Microsoft Office and reservation management systems, is a must. 

The ability to remain calm and resolve issues under pressure is crucial. 

The ability to stand for extended periods. 

Perfect professional grooming. 

Fluent in English.

Transportation from designated locations to work and back.

Vacation Pay.

Recognition & Performance bonuses.

Pension Plan.

Meals during your shift.

Career growth and development.

Excellent work conditions and competitive salary.